Shipping policy

Last updated: 06/17/2026

Thanks for supporting Pulp Explosion. This policy explains how and when we ship orders placed at pulpexplosion.com

Order Processing

We process and pack orders within 3–5 business days of payment (excluding weekends and holidays). You’ll receive a confirmation email when your order is placed and a second email with tracking once it ships.

During new releases, restocks, or promotions, processing may take a little longer. If there will be a significant delay, we’ll email you.

Shipping Rates

Shipping is weight-based and calculated by destination, and the exact cost is shown automatically in your cart at checkout before you pay. We don’t add handling surcharges beyond the rate shown.

Delivery Times

Delivery times vary by destination and carrier and are estimates, not guarantees. Once an order leaves us, transit time is in the carrier’s hands.

United States: typically 7–10 business days after dispatch.

International: typically 10–21 business days after dispatch, depending on the destination and customs.

International Orders, Customs & Duties
We ship worldwide. For orders shipped outside the United States, import duties, taxes, and customs fees may apply and are the responsibility of the customer. These charges are set and collected by your local customs authority — they are not included in the price you pay us or in the shipping cost at checkout. Customs processing can also add delays that are outside our control.

Tracking

Once your order ships, we’ll send a tracking number by email. Please allow a day or two for tracking to update after you receive it.

Pre-Orders

Some items are available to pre-order before their release date. Pre-ordered items ship on or shortly after their release. If an order contains both in-stock and pre-order items, we ship in-stock items first and the pre-order separately.

Lost, Stolen, or Delayed Packages

Carrier delays, including weather and customs holds, are outside our control, and delivery estimates aren’t guaranteed. If tracking shows your package as delivered but you can’t find it, please check with your household and neighbors and contact your local carrier first.

If a package is lost in transit or hasn’t moved for an extended period, email us at orders@pulpexplosion.com and we’ll help track it down and make it right.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We’re not responsible for orders sent to an address entered incorrectly. If a package is returned to us due to a wrong or incomplete address, we’ll contact you to arrange reshipment; reshipment shipping costs may apply.

Damaged in Transit

If your order arrives damaged, we’ll take care of it — see our Returns & Refund Policy for how to report it (keep the packaging and take photos).

Pricing and Order Errors

All prices are subject to change without notice. In the rare event that an item is listed with an incorrect price or description, [Pulp Explosion] reserves the right to cancel or void the transaction, even after an order is placed. If we cancel an order for this reason, we’ll notify you and issue a full refund.

Contact

General inquiries: hello@pulpexplosion.com

Comic shop retailers (wholesale rates, promotional events, and more): retailers@pulpexplosion.com